Mother Said (MS) is a Yorkshire based Jewellery Company specialising in creating hand-crafted bespoke jewellery, with a vintage twist for the modern girl and boy. The Terms and Conditions detailed below should be read before any contract is entered into between you the client and the company.
The following information relates to our terms and conditions which govern this site, our trading policy and the sale of our goods and services through this site.
We reserve the right to update these terms and conditions when required, but all updates and adjustments will be clear and existing clients on our database contacted. However, we recommend that clients check the terms and conditions of our site regularly.
By using this Site Clients are bound by these Terms and Conditions. Should you not agree to these terms and conditions, we thank you for perusing our site but would kindly request that you do not use our service.
Mother said is an independent business. Our company is registered to operate in The United Kingdom. Our VAT registered number is ______________. Our correspondence and registered address is ____________________________________
Mother Said (MS) is an independent jewellery company specialising in creating hand-crafted bespoke jewellery with a vintage twist for the modern girl and boy. We offer our goods for sale through our site and any sale you undertake is a legal contract you undertake with Mother Said. We encourage all clients to read through our Terms and Conditions prior to the completion of your transaction.
We endeavour to produce the highest quality items and as such offer the standard statutory 28 days return policy for goods purchased through the site. This covers any faults and problems and does not affect your statutory rights.
Should you be unhappy with any purchase, we encourage clients to contact our complaints division where we will be happy to help. www.Mothersaid.co.uk
The site is run and operated by Mother Said and as such we allow access to our site as governed by our terms to our clients. We reserve the right to withdraw this access or amend our service agreement at any time without notice. We endeavour to ensure that our site is accessible. However, we accept no liability, should the site be unavailable for any given period.
As per our membership agreement, we may restrict access to some parts of the site or the entire site, to our members. Customers will need to register with us in order to purchase items. As per the Data Protection Act 2008, any personal information held on our system will be used in accordance with our Privacy Policy.
All clients will be issued with an identification code and password in line with our security policy. We expect all clients to treat such information as confidential and should not be disclosed to any third party. Should our security policy be compromised, we maintain the right to disable Client access and use of the site.
We, Mother Said are the owners of this site, as such are the licensee of all intellectual property rights contained therein and in the material published. The works sold on this site are protected by international copyright laws and intellectual property rights. All such rights are reserved.
You are prohibited from using any material contained on our site for any commercial purposes without obtaining a license to do so from Mother Said. Should you breach these terms of use, your rights to use our site will cease immediately and you must, return or destroy any copies of the materials you have made.
When you place an order, you enter into an agreement with Mother Said to purchase the goods or services specified, subject to our own Terms and Conditions. No order should be deemed to have been accepted until we have issued the client with a receipt or email acknowledgement of the order. The contract entered into will only relate to those goods or services notified in the email acknowledgement of the order.
By entering into an agreement to place an order you are agreeing to our payment terms. All prices are stated in pounds sterling {£) and are payable in pounds sterling {£}. The prices are as stated plus any applicable taxes. Purchases should be paid for using our on line payment facility and payments are accepted by debit and credit card as well as Paypal.
The shopping basket displayed on the site contains all the goods you have chosen to purchase from Mother Said. On confirmation of the order we agree to supply these goods through first class post. Postage and packaging charges are as stated. All delivery times stated are estimates and normal delivery time will be given in working days.
We reserve the right to refuse to process a transaction or refuse access to our service at our sole discretion and as such we accept no liability to you or any third party for this refusal.
For international clients, orders you place from our site for delivery outside the UK may be subject to import duties and taxes by their destination country. You may be responsible for the payments of such import duties and taxes. We have no control over such charges and cannot predict their amount. We would recommend that prior to placing any order you contact your local customs office for further information.
We would kindly confirm that the products offered for sale on this site are directed at UK residents and therefore Mother Said make no representation that any products sold through this website are appropriate for use or are available outside the UK. We therefore would like you to note that you must comply with all applicable laws and regulations of the country for which the products are destined. We accept no liability for any breach by you of any such laws.
In the event of you wishing to return, exchange or request a refund for an item purchased through the site, we would kindly request that you contact us directly using the contact facility on the site. All clients have 28 days from the receipt of goods in which to cancel your order. Where you have placed an order for services you have seven days from the day after that on which you placed the order in which you can cancel your order (unless the service has already been provided).
You have 28 days to return items. Where you return goods within the period specified (other than as a result of a defect in the goods) you will be responsible for payment of the delivery charges. There are naturally exceptions to the terms shown above, where for instance products are specially made. The following items are likely to be non-returnable and non-refundable:
1. Personalized items that are specially made, or ordered, with your choice of name, message or other customized aspect;
2. Personal products such as jewellery (especially earrings)
For further details, including practical guidance on returning goods, please see Returns and Refunds.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice. The Site provides links to other websites for your information. We have no control over such sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
We will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.
If we fail at any time to insist upon strict performance of any of your obligations under these Terms & Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these Terms & Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any of these Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
These Terms & Conditions and any document expressly referred to in them, represent the entire agreement between us and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
Where we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control. We will endeavour to send the item to you at our earliest convenience.
Contracts for the purchase of Goods through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the jurisdiction of the courts of England and Wales.
We welcome feedback from clients and this can be made by contacting us through the site.
We encourage liaison with our Clients and would kindly suggest that you contact us in the event of any questions or concerns.
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